Hiring a new set of employees means you need a good training program. Wondering how your program compares? Take a look at the four components every training program should include.
Good explanation. If a instructor fails to adequately explain a task, it is very unlikely that the trainees will come away sufficiently informed. An instructor should come prepared to talk about any part of the training program, complete with examples and practice questions. While knowing the information is important, you must also consider the presentation of the information. It should be explained in a logical, organized manner.
Interactive learning. This aspect of the training should be apparent in every level of the process. It involves the trainees not simply being passive listeners, but active participants. This requires both teacher and student motivation. The student should be asking questions in order to fill in what they don’t understand. For many jobs, the trainees should also take notes on material. The instructor should provide outlines for the trainees to follow along with, and they should prod answers from their students to ensure that they have fully grasped the concepts. There is no point in proceeding with the training if the trainees are still not clear on what has already been taught.
Supervised action. This is the part of the training where students do not only prove that they understand material, but where they start putting into practice. Giving them several real-life assignments that they will turn into to you is a great way to see if they have adequately completed their training. During this process, you are bound to find more things that you need to explain to them, and this is usually a simple part of beginning a new job.
Grace for mistakes. As with any new task, a new worker is bound to make mistakes or forget something. It is important to have a little grace for them, as learning a new task and coming into a new work environment can be very difficult. After a period of adjustment, they should reach the level of expertise you expect of them.